1. “I understand how you feel”:
Empathy in action. You show you’re listening and trying to connect.
2. “I’m sorry, I was wrong”:
Humility and growth mindset. You take responsibility and pave the way to move on. 3. “Can you help me understand?”: Openness to learning. You show respect for another’s perspective and actively seek clarity.
3. “I appreciate your patience”:
Acknowledges and values the other person’s time and understanding.
4. “Let’s find a solution”:
Collaborative spirit. You shift focus to working together for a win-win.
5. “I’m here for you”:
Offers support and builds trust. You show you care and are someone they can rely on.
6. “I need some time to think”:
Emotional self-awareness. You avoid making rash decisions and prioritize clear thinking.
7. “I value your opinion”:
Makes others feel respected and heard. You encourage open communication.
8. “Thank you”:
Shows appreciation, a cornerstone of positive relationships. You acknowledge their efforts and contributions.
