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Private bus operators are reminded that the maximum fare should not exceed 50% of the rates fixed by the government under Government Decision No. MVR-0421/P.No.378 (P.B.07)/Par-2 dated April 27, 2018. Fares must align with those charged by the Maharashtra State Road Transport Corporation (MSRTC) for similar distances. Operators are also urged to ensure their vehicles are in good condition and that all necessary documents are up to date to avoid penalties.
Passengers who experience overcharging or other travel-related issues are encouraged to report their complaints. They can contact the RTO via WhatsApp at 8275330101 or email at [email protected], providing their name, mobile number, and a photo of the ticket or receipt.
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